Terms of service

The IVY BEAUTY PRO website located at ivybeautypro.com is a copyrighted work belonging to AST Systems, LLC ("Company," "we," "us," or "our"). By accessing or using this website and related services (collectively, the "Services"), you agree to be bound by these Terms of Use ("Terms").

IVY BEAUTY PRO is a business-to-business platform intended for approved business, wholesale, and professional customers only. If you do not agree to these Terms, please do not use the Services.

1. Eligibility and Account Approval

By using the Services, you represent that you are at least 18 years old and are accessing the Services on behalf of a valid business or professional organization.

We may require account registration, business verification, resale certificate, tax documentation, or other information before approving access to pricing, ordering, or wholesale features.

2. B2B Use Only

The Services are intended for business purchasers only and are not directed to individual consumers for personal household use. We reserve the right to approve, reject, suspend, or terminate any account at our discretion.

3. Site Access and Restrictions

We grant approved users a limited, non-transferable, non-exclusive license to access and use the Services for legitimate business purchasing purposes.

You may not:

• Copy, modify, distribute, sell, or lease any part of the Services
• Reverse engineer or attempt to extract source code
• Use the Services to create a competing website or service
• Interfere with or disrupt the Services or bypass security features
• Create multiple accounts to avoid order limits, account review, or restrictions

4. Pricing, Orders, and Availability

All prices, product availability, minimum order quantities, case packs, promotions, and discounts are subject to change without notice.

We reserve the right to cancel or refuse any order, including due to suspected fraud, stock limitations, pricing errors, payment issues, account misuse, or violation of these Terms.

Orders may not be edited once submitted unless approved by us in writing.

5. Payment Terms

Payment terms are determined by the Company in its sole discretion. Some customers may be required to prepay, while approved customers may receive alternative payment terms.

Late, failed, or disputed payments may result in order delays, account suspension, cancellation of open orders, or revocation of credit terms.

6. Shipping, Risk of Loss, and Returns

Shipping costs, delivery timelines, carrier selection, return eligibility, and refund procedures are governed by our applicable shipping and return policies.

You are responsible for providing accurate shipping information. Delivery failures, refusal of delivery, or return-to-sender cases may result in additional charges.

Due to the business-to-business nature of transactions, certain items may be final sale or subject to limited return eligibility.

7. Resale and Brand Use

Products purchased through IVY BEAUTY PRO may only be resold through approved, lawful, and reputable channels. We reserve the right to restrict sales to certain marketplaces, platforms, territories, or accounts.

You may not use our trademarks, logos, product images, marketing materials, or brand assets without our prior written consent, except as expressly authorized by us.

8. User Content and Acceptable Use

You are solely responsible for any content, information, documents, reviews, or other materials you submit through the Services.

Do not submit content that:

• Violates intellectual property rights
• Is false, misleading, abusive, defamatory, or unlawful
• Contains malware, spam, or unauthorized advertising
• Includes sensitive personal information unless expressly requested by us

9. Text and Marketing Notifications

If you opt in to receive SMS, MMS, email, or other marketing notifications from IVY BEAUTY PRO, you agree to receive messages related to your account, orders, promotions, cart reminders, and business updates.

Consent to receive marketing messages is not a condition of purchase. Message and data rates may apply. You may opt out at any time by following the instructions included in the message or by contacting us at hello@ivybeautypro.com.

10. Third-Party Services and Links

The Services may contain links to third-party websites, applications, payment processors, shipping providers, or other services. We are not responsible for the content, accuracy, availability, or practices of third-party services.

11. Intellectual Property

All trademarks, logos, text, images, product information, graphics, software, and other content on the Services are owned by the Company or its licensors and are protected by applicable intellectual property laws.

You may not use, reproduce, distribute, or display any Company intellectual property without prior written permission.

12. Disclaimer of Warranties

THE SERVICES AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" TO THE FULLEST EXTENT PERMITTED BY LAW. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

13. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THE COMPANY SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF THE AMOUNT PAID BY YOU FOR THE PRODUCT OR SERVICE AT ISSUE OR $100 USD.

14. Indemnification

You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, agents, and partners from any claims, losses, damages, liabilities, costs, or expenses arising from your use of the Services, resale of products, violation of these Terms, or violation of applicable law.

15. Dispute Resolution and Arbitration

Any dispute arising out of or relating to these Terms, the Services, or any transaction with us shall be resolved through binding arbitration on an individual basis.

• Governing Law: State of New York
• Venue: Nassau County, New York, where court proceedings are permitted

Before initiating arbitration, you agree to contact us at hello@ivybeautypro.com to attempt informal resolution.

Arbitration shall be conducted by the American Arbitration Association under its applicable rules. Claims must be brought individually and not as a class, consolidated, or representative action.

16. Termination

We may suspend, restrict, or terminate your account or access to the Services at any time, with or without notice, including for suspected fraud, misuse, nonpayment, unauthorized resale, or violation of these Terms.

17. Changes to These Terms

We may update or modify these Terms at any time. Updates take effect upon posting to the Site. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

18. DMCA and Intellectual Property Complaints

If you believe content on the Services infringes your copyright or other intellectual property rights, please contact us with sufficient information to identify the alleged infringement.

19. Electronic Communications

By using the Services or communicating with us electronically, you consent to receive notices, agreements, disclosures, and other communications electronically. Such communications satisfy any legal requirement that they be in writing.

20. Contact

Note: This is our corporate mailing address and not a return facility. Please contact us by email for support, order, account, or policy questions.

Effective: April 27, 2026